Allowing your ISO certifications to lapse can lead to high re-certification costs and breach of contract; negatively impacting your business and client relationships
A great article in IDG Connect featuring Delivery Director, Scott Nicholson.
Scott comments “Being ISO certified may be essential to many businesses’ contractual obligations, as it provides clients with the assurance that a management system is in place and assessed independently against an international framework. Therefore, allowing a certification to lapse could mean contracts are breached. This could negatively impact reputation and client relationships, and risk companies losing new business from prospects who’re seeking a partner that’s not just gained certification, but managed to maintain it too.”