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Tuesday 15th December 2020, 10:00 AM - 10:40 AM BST
The world has had to adapt over the last year and many businesses, in order to survive have had to adapt along with it. We have seen an increase in businesses incorporating a contact centre environment which has allowed them to continue trading and in some cases thrive and grow. This does come with new challenges though as regardless of how card payments are taken, the PCI DSS always applies.
Attendees will learn:
- Techniques to reduce the assessment scope
- Data storage dos and don’ts
- Outsourcing contact centre functions
- Considerations to reduce the risk to card holder data